By: Rainey

Rainey — Wed, 29 Dec 2021 16:37:01 +0000

Thank you for this, it’s all true. I will add that these are the same people yelling that they *DESERVE* a “living wage” for filling those fast food bags with the wrong thing and most could not count back change from a dollar (in their heads) if their lives depended on it! There is no more pride in doing the best they can, they act as though you are inconveniencing them should you expect them to do their simple “unskilled labor” job. Don’t get me started on trying to call banks about simple problems or “gulp” call Comcast for any issue, getting transferred over and over again, you will want to blow your brains out by the time you get off the phone, in many cases WITHOUT your problem being solved! The level of apathy & ignorance is everywhere, and it seems to be spreading. The medical community I could write a small novel on my experiences with them and being an advocate for my mother with dementia if she needs to go to the hospital. I no longer understand the world we are living in because there is such a lack of caring, trying to do your best and good old common sense!
To your closing remarks I say, I once received a 100 dollar tip for simply taking 5 minutes to help someone find where to purchase something we did not offer as a business. No joke. He came down to my place of work after phoning me asking if we sold something, I told him I would look into who did sell it locally, found the info, called him back with that info ( not expecting anything for just steering him in the right direction) and he drove down to simply say, “Thank you” and give me a 100 dollars!
What I took from that was, people who are actually willing to help out their fellow humans when there is no financial incentive to do so, is like spying a unicorn in the forest these days! Saddest part is I am simply living by “The Golden Rule.”

Comments on: What the Heck Happened to Customer Service?

By: Rainey